We build social media communities for studios, publishers, & games brands.

Heaven Media’s social media team works from the largest studios and publishers, to the smallest indie teams to help build & grow places where gamers can connect over your titles.

The Video Game Social Media Agency.

Heaven Media’s social media team has spent a collective 50 years in the marketing industry. Our near-obsessive passion for games is infused in every aspect of our projects from start to finish.

A social media presence is a critical tool to carefully cultivate and maintain. If done poorly, you risk alienating the gamers who could connect with your title.

We bake data and the human approach into every strategy, everything from creating short-form videos to rewriting your account bio. We aim to help your game reach players on authentic and KPI-driving channels.

We harness a variety of tools (some industry standard, some built in-house) to reduce friction, decrease time from concept to deployment, and drive your strategy unlike any other agency.

This works seamlessly with our other core games marketing service in-house capabilities:

Our Games Social Media Services.

Our creative social media team is built for games launches and maintaining your playerbase over time. Here’s a sample of what we can help you with:

Community Management

Enforcement of community guidelines, ticket resolution, & direct interaction with your audience to create a “face” for your brand.

Livestream Moderation

Live community management, operating automatic mod tools and making decisions in real-time.

Social Content Production

Static and video production of all social platform creative formats, building effective visual content.

Social Copywriting

Customized copy for any social channel to carry your message and drive engagement.

Content Strategy

Detailed strategic guidance and recommendations for your content mix to drive viewership and engagement.

Per-Channel-Strategy

Detailed strategic approach to each of your social channels, unifying your voice but customizing the approach for maximum return on investment.

Account & Platform Management

Evaluation & operation of your social profiles, posting and commenting directly, and giving regular updates based on per-platform guidance.

Social Listening

Detailed listening reports across channels to help you understand your competitors’ strategies, or evaluate how your audience talks about your titles.

Detailed Reporting

Thorough analysis that evaluates each available metric, per post and campaign, and delivers actionable next steps.

Covered Channels

We have experts across every platform, from YouTube to Billibilli. We’ll help you conquer any channel.

Our Games Social Media Approach.

All roads lead back to our living strategy. We’ll create a strategic approach that is neatly tailored to your specific needs.

As we develop content and connect with your community, we tie every performance metric back to that original strategy.

If need be, we’ll update that strategy continuously, so our approach never becomes stale. Every task we complete is a proof point by which we evaluate our approach.